Returns & Refunds

Return instructions & policy

Shoreluxeboutique is happy to offer quick and easy returns for customers of shoreluxeboutique.com for any reason within 30 days of your actual delivery date (as confirmed by USPS.com) for eligible items.

Eligible Items Are:

– Delivered to your shipping address within the last 30 days.

– Item(s) purchased from shoreluxeboutique.com. We cannot assist with refunds from other retailers or websites.

– Item(s) are in unworn, sell able condition with original packaging (with exception of damaged packages).

– Items NOT sold as Final Sale – please see your Order Confirmation email or simply drop us a message. 

All refunds will be to original tender – no exceptions.

All orders, unless items were sold as ‘Free Returns’ or if items were mis-shipped or damaged, are subject to a $6.95 per order restocking fee. This fee will be charged only once per order.

Return or exchange via mail:

        ● Start your return or exchange online to receive a mailing label to box and ship your items via USPS from your home or local Post Office
        ● You will receive an email when your return is received and your refund has been processed.
        ● Please allow 3-4 business days for your refund to be initiated
        ● Note that there will be a restocking fee of $6.95 deducted from your refund unless order was Free Returns or mis-shipped / damaged

RETURN AN ITEM

Note: Please always include your original packing slip in the box to expedite restocking and retain your authorization email and/or receipt for your records.

Note: We use Mail Innovations for returns labels which allows you to hand the package to your USPS Mail Carrier or take to your local USPS Post Office.

If you need a replacement label for a return you already created, please contact us for assistance ! 

Customers wishing to self-ship returns, please note these returns may take up to 3-4 weeks to be received and refunded to your original tender type.

Please neatly package your returns, include annotated packing slip and mail package to:

Returns Center

1106 Anchorage St, Wilmington, DE 19805

Contact Us

Address: 1106 Anchorage St, Wilmington, DE 19805

Phone: +1 971-389-2562

Email: support@shoreluxeboutique.com